We have been given the opportunity to redesign Europ Assistance Belgium’s HR website. The primary objective of this redesign is to establish a more personalized and approachable communication style for job applicants, while maintaining a professional tone. Additionally, we aim to showcase the benefits and highlight the enjoyable aspects of working at Europ Assistance
HR website redesign
Europ Assistance, part of Generali, is one of the largest insurance providers in the world. The company offers travel insurance, cancellation insurance, roadside assistance and operates through 33 countries around the world. We are the lead digital agency for the Belgian market.
Video FAQ Library
Instead of the traditional written approach, we’ve introduced a video library featuring our staff sharing their experiences and addressing the most frequently asked questions.
Being more friendly and open, this approach effectively showcases our company’s transparency and provides a clear view of our work environment.
Our focus is on creating a job page that is not only easy to read and navigate but also effectively communicates the benefits and work environment at Europ Assistance. The page will offer comprehensive job information, detailed benefits breakdown, an introduction to our office culture, frequently asked questions, and a novel feature – a direct line of communication between applicants and relevant job staff, promoting a transparent and open experience for addressing queries.